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How long will it take to get my order?

Generally, orders will be filled and shipped out by the date listed in the box on the bottom of our Home page. For orders over 100 trophies, please allow more time for processing. Trophies ordered from the "Other" section on the bottom right of our home page may take 3-4 extra days, depending on quantity.

How long the shipping time takes depends on where you live. Click here to view a map showing standard UPS Ground delivery times. If you need your trophies faster, we also offer 3-Day, 2nd Day, and Overnight shipping.

How much will shipping cost?

EdsTrophys uses UPS to ship your items. Shipping costs are determined by the type of shipping (Ground, 3-Day Select, 2nd Day Air, or Overnight Air), your distance from EdsTrophys, and the weight of your order. Our average shipping costs for UPS Ground service are about $7 per order. Expedited shipping rates are higher.

How much does engraving cost?

At EdsTrophys there is no additional charge for engraving on trophies or plaques. For medals there is an additional charge of 99 cents per medal.

Can I order by phone or fax?

Absolutely! If you do not want to order using the Internet, you can fax your order to us at 866-383-2377 using the form available in our PDF Catalog. Or you can call us toll free at 1-866-983-7555 Monday through Friday from 8:00am to 7:00pm EDST.

Do you have _______ trophies?

On our web site we show all the trophies we keep in stock. We generally make and ship these trophies by then next business day. We CAN make other trophies as well. The prices for these would be the same as a comparably sized and styled trophy shown on our web site. We would need to special order the parts to make the trophies, which would take 3-4 days. Once we get the parts in stock, we make your trophies and ship them out within our usual turn-around time.

What about refunds?

 A refund will be issued, less a small restocking fee and labor charge. All returns and exchanges must take place within 10 days of receipt of your order

How big are the trophies?

The height of the trophy includes the base, column, and the figurine. The sizes listed for each trophy are average sizes based on an average figurine height of 5". Some, such as basketball, are taller, while others, and such as academic are shorter.